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The desk · replies by email · no card needed

Write to the desk: dates, view, and anything we should ask

One envelope, eleven lines. Tell us when you want to be at the Falls and which window you are after; the desk checks with the hotel's reservations or a booking partner and answers by email, usually within one working day.

Route on this page

How a request travels

  1. You send the form below. Nothing is charged and no card number is asked for.
  2. The desk reads it and checks availability and the current rate for your dates and room type with the hotel's reservations or a booking partner.
  3. You get an email with what is available, the rate, and the hotel's terms for that rate — cancellation, deposit, ID at check-in.
  4. If you want it, the booking is completed with the hotel or the partner on their terms. If you do not reply, nothing happens.
  5. If the stay is confirmed, the hotel or partner pays this guide a commission. You do not pay us anything.

Received. The desk replies by email, usually within one working day.

Lounge Lark is not the hotel. The desk passes nothing to the casino, and no one under 18 can reserve a room at this hotel.

What helps the desk

  • Exact dates in YYYY-MM-DD form, and whether they can move by a night.
  • The view. A Fallsview room, a corner, a bi-level suite, or a city-side room to keep the cost down.
  • The occasion. Anniversaries, a fireworks Friday, New Year's Eve — the busy nights need early requests.
  • Needs. Accessibility, a crib, a late arrival, two queens rather than one king.

What the desk cannot do

It cannot hold a room without the hotel's or partner's confirmation, it cannot promise a specific floor, and it has nothing to do with the casino. Rooms at this hotel can only be reserved by adults 18 and over; the casino next door admits only those 19 and over.

Your details go to the desk only, to answer this request — see the privacy policy. We never pass them to the casino.