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14th-floor spa · two pools · waterpark next door

Water on every level: the spa, two pools and a waterpark

The Falls outside, a hydrotherapy tub on the 14th floor, an indoor pool, a rooftop pool for the warm months and a three-acre indoor waterpark through the walkway. Here is what each one is, and when.

Painted rooftop pool with cabanas overlooking a waterfall gorge

Illustration, not a photograph of the hotel.

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Christienne Fallsview Spa

The spa is on the 14th floor of the Sheraton Fallsview, on the side closest to Casino Niagara — and, as its own FAQ insists, not in the Four Points and not near Fallsview Casino Resort (spa FAQ). Change rooms for men and women each have a steam room and a dry sauna. The centrepiece is a hydrotherapy infinity tub with a view of both the American and Horseshoe Falls, "designed specifically with couples in mind"; the spa says it is the only one in Canada with such a tub (spa amenities).

  • Massages by Registered Massage Therapists come with an insurance receipt; relaxation massages by estheticians do not.
  • Weekends book out; the spa suggests two to three weeks' notice for Friday to Sunday.
  • 24-hour cancellation policy; no cash accepted.
  • Exclusive in Niagara to the GUINOT skincare line.

The indoor pool

Open all year, for hotel guests (resort page). It is the pool for rainy days and for the months when the rooftop is closed.

Fallsview Rooftop Pool & Bar

The hotel group calls it "the only outdoor pool in Niagara that features breathtaking views of Niagara Falls". It is seasonal: late May to October, weather permitting. There are ten private cabanas, four facing the Falls, a Fallsview bar open to everyone without an admission fee, and pool use is complimentary for Sheraton guests (pool page). On fireworks nights the terrace hosts a reserved-table experience, and in summer 2026 a 60-minute sunrise yoga session ran on select mornings from 20 June. The two official pages quote different day fees for guests of other hotels, so we leave the price out.

Rooftop pool with cabanas above a waterfall gorge
The rooftop pool season runs late May to October. Illustration, not a photograph of the hotel.

Fitness

A Sheraton fitness centre is listed among the hotel's amenities (resort page). Hours and equipment are not published on the pages we could read.

Fallsview Indoor Waterpark

Through the walkway: 125,000 sq ft (three acres) of indoor water, eight storeys high, with 16 waterslides, a giant wave pool, a "Beach House" play structure with a 1,000-gallon tipping bucket, a Tiny Tots splash area, a year-round outdoor pool and sundeck, and two adult-only hot tubs (waterpark page). Entry is separate from the room: buy day passes, or book a Hotel Waterpark Package that bundles one night with four two-day passes.

Pick by season

Source: hotel group and resort pages, 15 November 2026.
MonthWhat is open
June–SeptemberRooftop pool and cabanas, indoor pool, spa, waterpark
May and OctoberRooftop pool weather permitting; everything else as usual
November–AprilIndoor pool, spa, waterpark; fireworks seen from the room on festival weekends

Send the desk a note about your dates

Tell us when you want to be at the Falls and which window you are after. The desk checks availability and the current rate with the hotel's reservations or a booking partner, then answers by email. It is a request, not a reservation: no card number, nothing charged. If it turns into a confirmed stay, the hotel or partner pays this guide a commission — how this guide earns.

Received. The desk replies by email, usually within one working day.

Lounge Lark is not the hotel. The desk passes nothing to the casino, and no one under 18 can reserve a room at this hotel.

Request a room at the Falls