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19+ in Ontario · help is free and confidential

Responsible gambling: limits, help and self-exclusion

Casino Niagara is for adults 19 and over. Most visitors gamble a little and go to dinner; some find it hard to stop. This page collects the help available in Ontario and elsewhere in Canada.

Route on this page

Help, now

  • ConnexOntario: 1-866-531-2600, 24 hours a day, seven days a week, free and confidential, in many languages. Casino Niagara posts this number on machines and around the property (Casino Niagara).
  • Virtual PlaySmart Centre: 1-833-888-2306, daily 11 am – 7 pm, trained PlaySmart Advisors by phone. An in-person PlaySmart Centre operates at Fallsview Casino Resort.
  • Responsible Gambling Council: tools, information and support at responsiblegambling.org.

Self-exclusion

My PlayBreak is OLG's self-exclusion tool. Enrolling bars you from all Ontario casinos for the period you choose; enrolled people are refused entry. Casino Niagara's page explains who should consider it — when gambling stresses your finances, health or relationships, when a break would help you feel in control, or when you want to commit to changing your habits — and how to enrol (responsible gambling).

For online gambling in Ontario, iGaming Ontario has launched a separate tool that lets Ontarians opt out of all regulated online gambling in the province (iGaming Ontario). Enrolling in one does not enrol you in the other.

Signs to take seriously

Casino Niagara's page describes problem gambling as gambling that harms health, work, finances or relationships: betting money you cannot afford to lose, maxing out cards, borrowing to gamble, chasing losses, neglecting family and friends. It can affect anyone.

Limits that work

The casino's own advice, which we repeat because it is right:

  • Set limits of time and money.
  • Do not see gambling as a way to make money.
  • Gamble only with money you can afford to lose.
  • Never chase losses.
  • Do not gamble when you are depressed or upset.

Ages and helplines elsewhere in Canada

Source: Casino Niagara (Ontario), and the provincial pages recorded in our verified base (aidejeu.ca, gamblingsupportbc.ca, AGLC, mbll.ca, Great Canadian Moncton page).
ProvinceCasino ageHelpline
Ontario19ConnexOntario 1-866-531-2600
Quebec18Jeu : aide et référence 1-800-461-0140
British Columbia19Gambling Support BC 1-888-795-6111
Alberta18AHS Addiction Helpline 1-866-332-2322
Manitoba18Manitoba Gambling Helpline 1-800-463-1554
New Brunswick191-800-461-1234

This site

Lounge Lark offers no gambling, links to no gambling operator and runs no promotions. Under-19s should not use the casino pages of this site to plan a visit; they will be refused at the door.

Send the desk a note about your dates

Tell us when you want to be at the Falls and which window you are after. The desk checks availability and the current rate with the hotel's reservations or a booking partner, then answers by email. It is a request, not a reservation: no card number, nothing charged. If it turns into a confirmed stay, the hotel or partner pays this guide a commission — how this guide earns.

Received. The desk replies by email, usually within one working day.

Lounge Lark is not the hotel. The desk passes nothing to the casino, and no one under 18 can reserve a room at this hotel.

Request a room at the Falls